Delete Your Account

What Gets Deleted

When you request deletion of your SkyFarm account, the following personal data will be permanently removed within 30 days:

• Your name, employee identifier, and login credentials
• Your account profile and preferences
• Your authentication tokens and active sessions

Data Retained by Skylark Group

Farm operational records you have entered — such as daily records, flock data, hatchery entries, and activity logs — belong to Skylark Group Pvt Ltd and will be retained for up to 5 years from the date of last activity to support operational and audit requirements. This data is not personal data tied to your individual account.

Data We May Retain for Legal Purposes

We may retain limited information where required by law or for legitimate compliance purposes, including:

• Records required for legal or regulatory compliance
• Anonymised, aggregated data that cannot identify you

How to Request Account Deletion

Since SkyFarm accounts are provisioned by Skylark Group, account deletion is handled by the administrator. You can submit a request through the app or directly by email.

Option 1 — Request via the App

1. Open SkyFarm

   Launch the SkyFarm app on your iOS or Android device and sign in.

2. Go to the Account tab

   Tap the Account icon in the bottom tab bar to open your profile.

3. Request deletion

   Scroll to the bottom of the Account screen and tap Delete Account. Confirm when prompted.

4. Await confirmation

   Your request will be processed by the administrator. You will receive a confirmation once your account has been deleted.

Option 2 — Submit a Request by Email

If you cannot access the app, send an email to shantanu.gurudutt@skylarkgroup.com with the subject line "Account Deletion Request".

Please include:

• Your full name
• Your assigned farm name or username
• A brief note confirming you wish to delete your account

We will acknowledge your request within 48 hours and complete deletion within 30 days.

After Deletion

• You will receive an email confirmation when deletion is complete
• You will no longer be able to sign in to SkyFarm with that account
• If you require access again in the future, a new account will need to be provisioned by your administrator

Need Help?

For questions about the deletion process or your personal data, contact:

• Shantanu Gurudutt — shantanu.gurudutt@skylarkgroup.com

See also our Privacy Policy for full details on how we handle your data.